Owned and operated by Chrissy Den Elzen
Pro Paddle Mackay is a one stop, Stand Up Paddle Board centre. I specialise in stand up paddle boarding lessons, paddling fitness classes, board hire and sale of equipment through the retail shop. I have boards and paddles to match your skill level and provide a range of experiences for individuals and groups.
Pro Paddle is a fully insured Stand Up Paddle Board school. I am an experienced and accredited instructor. My aim is to always uphold a high standard of business ethics, customer service and customer safety, to ensure your Sup experience is the best one possible.
I want you to love SUP as much as I do!
SOME THINGS TO KNOW …..
BOOKINGS- Booking your session is highly recommended to ensure your preferred time is available. If I’m out taking a lesson, the doors may be closed during this time. If I know you are coming, a suitable time can be arranged. A 50% deposit is required for all group bookings (5 or more people). Deposits aren’t taken for individual bookings- I understand that things come up and you may need to cancel your booking, I just ask that you let me know as soon as possible.
ARRIVAL- Please arrive to your session 10-15 minutes early. This time can be spent filling in your forms, using the bathroom, applying sunscreen, getting changed, etc. Your early arrival ensures the session starts on time.
SHOP HOURS- The opening times as listed are the hours that the doors to the shop are open for either retail, lessons or board hire. If these times don’t suit and you needed a day or time outside these hours, please give me a call. I always try to be flexible and if I’m available, I will work towards scheduling a time and day that suits us both.
Please note: I’m a paddler and its what I do and love. From time to time I go away to compete in various Sup and outrigging events. During this time, my doors will be closed as I operate the business on my own. I endeavor to give as much notice as possible to let you know of these date closures.
WHAT TO WEAR- Wear comfortable clothes that you are happy to get wet in. During our stinger season (Nov-May), stinger protection must be worn. This is non-negotiable. I provide this at no extra cost. Long black lycra leggings and long sleeve rash shirts and full zip suits are provided. Various sizes are available. If you have your own that you are comfortable in, you are welcome to wear that.
WEATHER- If the weather is windy and raining, the doors to the shop will be closed. Due to the location of the shop, the wind drives the rain inside. If you are chasing gear on these days, please give me a call. I’m usually only a few minutes away.
GIFT VOUCHERS- Why not give someone the gift of SUP for that special occasion. Gift Vouchers are available in store and are valid for 12 months. Can be used for lessons, board hire or product purchase. If your voucher has expired, give me a call and we’ll chat!
REFUND POLICY (Please click to view)